Story by Connor Danielowski / June 20, 2025
August 2015 – August 2025
Chronic Care Staffing® (CCS) celebrates a decade of unwavering commitment to improving patient outcomes and driving value-based care across the country. What began in August 2015 with a bold vision to transform remote patient services has grown into a nationally recognized leader in Chronic Care Management (CCM) and Virtual Clinical Staff Augmentation.
Our very first billed CCM encounter took place in December 2015 – one of the earliest in the country. Since then, we’ve seen the industry evolve dramatically, from CMS updates and regulatory shifts to the growing adoption of virtual care services. Through it all, CCS has remained a steady and trusted partner, helping practices and health systems of all sizes navigate the complexity of modern patient care.
We weren’t reacting to a trend – we helped define a new process for patient care.
Back in 2015, Chronic Care Management was still a new and evolving concept. While many providers were just beginning to explore what remote care might look like, CCS was already doing the work. We saw the potential early on and committed ourselves to developing the infrastructure, documentation standards, and clinical workflows that would become the foundation of modern remote care services.
That early start gave us something no new provider can replicate: time-tested experience. We’ve been through every CMS update, every rule change, and every evolution in virtual care delivery. We didn’t have to pivot – we were already aligned with the future of healthcare. Today, CCS brings that hard-earned expertise to every partnership we form, delivering not just a service but a level of insight and reliability that only comes with years of doing it right.
Over the last decade, we’ve partnered with clinics, medical groups, and health systems across the U.S., offering scalable solutions that improve patient health and increase provider reimbursement. Our clinical teams work directly within the client’s EMR, ensuring a seamless extension of in-house staff – without the overhead.
We’ve developed industry-leading documentation practices, VBR protocols, and population health initiatives that go far beyond basic call quotas. With CCS, you’re not just outsourcing a service – you’re gaining a clinical partner who’s fully invested in your success.
We didn’t get here by accident. CCS has earned its reputation through years of hard work, clinical expertise, and a relentless focus on two things: exceptional patient care and client satisfaction.
As we look ahead to the next 10 years, we remain committed to leading the way in value-based care staying at the forefront of industry updates, technology integration, and virtual care delivery. Our team continues to innovate, adapt, and push the standard higher, because that’s what our partners – and their patients deserve.
To our clients, our clinical team, and every patient we’ve helped along the way: Thank you. Here’s to the next decade of care, compassion, and clinical excellence.
