Chronic Care Management, Value Based Care

Chronic Care Staffing® is a nationwide provider of remote patient health services strictly following CMS service guidelines. We work with an array of clients ranging from small practices to large health systems. Working directly in the client EMR, our clinical team is scalable, ensuring a fast ramp up, high participation and low drop out patient enrollment program. CCS has developed industry leading documentation, population health initiatives and Value Based Reimbursement (VBR) calling protocols which helps optimize remote patient care as well as client reimbursement.

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Chronic Care Management(CCM, CPT 99490/G0511)

CCM is a Medicare/Medicare Advantage program designed to reduce unnecessary ER visits and hospitalizations. Patients are monitored in between office visits on a monthly basis. CCM can be significant while providing a platform to improve clinical outcomes and close gaps in care.

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Health Risk Assessment (HRA) for Annual Wellness Visits(AWV, CPT G0438/G0439)

Annual Wellness Visits are an integral component of Value Based Care. Evidence suggests HRA use and follow up interventions can positively influence health behaviors. AWVs help reduce health disparities and improve health outcomes through identifying modifiable health risks.

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Remote Patient Monitoring

Beginning January 1st, 2024, FQHCs, RHCs and CHCs are now able to bill Medicare separately for RPM, BHI along with CCM, thereby promoting greater access to patients and especially those in rural and underserved communities.

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Virtual Clinical Staff Augmentation

CCS can provide remote staff to augment your clinical team. CCS’s clinical staff (Multidisciplinary skilled nurses) can perform a wide variety of virtual duties while charting in your EMR in real time while identifying as a part of your practice.

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Case Studies


Medication Adherence

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Patient Satisfaction

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What Our Clients are Saying

I’ve worked with many vendors in the past and I honestly feel Chronic Care Staffing has been one of—if not the best— partner I’ve ever engaged with.

CCS does a fabulous job. We have gone a long way toward improving people’s health, simply by discovering the number of patients who were out of meds!! Patients comment that calls from action items sent by you to us are resolved quickly, adding to feeling you’re just down the hall.

Managing Partner and MD of large family practice

CCS clinical approach has already produced great result. We ran a quick report on diabetes and it shows that the patients enrolled in CCM are more likely to have received an updated A1c Screening as well as their diabetic retinopathy and nephropathy screening. Also 78% of the diabetics in the CCM program are controlled compared to 68% of our total population of diabetics.

Chief Clinical Officer of a Federally Qualified Health Center (FQHC)

I feel we have a great line of communication. The numbers reflect many patients are enrolling. I was concerned many patients would be resistant due to the previous experiences but it does not appear to be a problem. It is a pleasure for me to work with your team.

Program Administrator of a Medical Center

Our patients love the CCS nursing staff. They have coordinated with our providers seamlessly. We have been very satisfied with our working relationship with Chronic Care Staffing.

Chief Medical Officer of a Regional Family and Internal Medicine Center

Chronic Care Staffing does a fabulous job getting so many patients on the phone. We have gone a long way toward improving people’s health, simply by discovering the number of patients who were out of meds!! Overall feedback from our patients is great. They are all convinced you are sequestered in rear of building. They comment that calls from action items sent by you to us are resolved quickly, adding to feeling you’re just down the hall (confidence).

Fabulous job

I love when patients answer the phone, know who I am and are excited to talk to me. I love the flexibility and being able to work full time while still being present for my kids’ activities. I have been a nurse for 17 years and have worked in so many different fields and this is my favorite job I have had!

I like having goals and tasks set in front of me to achieve. I also like being able to still care for my patients over the phone and be effective at it.

I love my job with Chronic Care Staffing. Out of all the specialties I have worked in, Chronic Care Management has been my absolute favorite. I love that I have been able to create relationships with my patients and they feel they can call on me anytime they need something.

Being a Care Coordinator with Chronic Care Staffing is such a rewarding position. From helping the patients learn about their chronic conditions to helping them with finding resources to assist with some of life’s struggles. Hearing them tell me how much they appreciate me and that they look forward to my calls is just icing on the cake.

I’ve never worked for a company that is so supportive and caring. I work with an amazing team that truly knows and shows what teamwork is all about. I am truly blessed to work for Chronic Care Staffing with my amazing coworkers whom I now consider my friends.

I have never felt more successful in any professional role in my 40 year working career as I do with CCS, and am proud to be a part of a fantastic company with great caring people.

Chronic Care
Management Benefits
Outsourcing Chronic
Care Management
Patient Care
Generate Greater
Practice Revenue
Patient Monitoring
Highly Qualified
Care Coordinators
What is Chronic
Care Management?
Who is Eligible for Chronic
Care Management?

Latest News

A1C Case Study from Chronic Care Management

Chronic Care Staffing conducted a case study for a FQHC client that shows how clinically based CCM drives...

CCS Makes Donation to MUSC Nursing School

With a $25,000 donation to the Medical University of South Carolina (MUSC) College of Nursing, Chronic Care Staffing...

Chronic Care Staffing Launches AI Call Monitoring Technology

Chronic Care Staffing, the leading nationwide provider of clinically-based virtual care management services, has adopted AI call monitoring...

CCS Makes SC Top 50 Growth List Again!

Chronic Care Staffing Ranks No. 22 on the SC 50 Fastest Growing Companies List With 43% Revenue Growth...

CMS 2024 Final Rule: Recap of Changes Impacting FQHC / RHC Care Management Services

Recently, the Centers for Medicare & Medicaid Services (“CMS”) announced its 2024 Final Rule that impacts a range...

CCS Celebrates National Health Center Week 2023

Chronic Care Staffing, a leading provider of chronic care management, behavioral health integration, and annual wellness visit services,...