How to Launch a Profitable RPM Program for eClinicalWorks Users

Story by Connor Danielowski / May 21, 2025

If you’re an eClinicalWorks (eCW) user looking to improve patient outcomes, reduce provider burnout, and unlock new revenue streams — launching a Remote Patient Monitoring (RPM) program with Chronic Care Staffing may be your biggest win yet.

Thanks to full integration between SmartMeter devices and eCW, your practice can now implement RPM without third-party software, clunky app installs, or Bluetooth headaches. Let’s break down how it works, why it’s effective, and how to get started fast.

What Is Remote Patient Monitoring (RPM)?

Remote Patient Monitoring (RPM) is a healthcare delivery model that uses connected medical devices to gather patient data from home and transmit it to care teams in real-time. Commonly tracked metrics include:

• Blood pressure
  
• Blood glucose
  
• Weight
  
• Oxygen saturation
  

RPM gives providers the ability to spot health concerns early, adjust treatment plans, and reduce unnecessary ER visits — all while creating new CPT-billable encounters.

Why Remote Patient Monitoring + eClinicalWorks Is a Game-Changer

Chronic Care Staffing is utilizing the SmartMeter devices, the only cellular RPM devices with direct integration into eCW’s RPM module. That means:

• No additional RPM software required
• Real-time data flows directly into eCW
• Improved compliance with Medicare guidelines
• Simplified billing through native CPT codes
• Fewer tech barriers for patients and staff

This makes the program turnkey for eCW practices — no major training required, no device syncing, and no changes to your existing clinical workflow.

The Benefits for Practices

✔️ New Revenue Streams
CMS reimburses providers for RPM through CPT codes (e.g., 99453, 99454, 99457, 99458). These can generate over $100+ per patient/month when billed correctly.

✔️ Better Patient Outcomes
Real-time data allows faster interventions. Patients with chronic conditions like hypertension or diabetes can avoid costly readmissions.

✔️ Reduced Burnout
SmartMeter’s devices eliminate the manual work. Staff no longer need to chase down self-reported data or worry about syncing devices with apps.

✔️ Easy Compliance
eCW’s native integration keeps your documentation Medicare-ready, helping avoid audits and maximize reimbursement.

How to Implement an RPM Program in Your Practice

Step 1: Define Your RPM Goals
Are you focusing on high-risk chronic conditions? Looking to reduce ER visits or improve specific metrics? Set your benchmarks early.

Step 2: Form Your RPM Team
Assign roles: Clinical reviewers, billing admins, and RPM champions to manage patient onboarding and device distribution.

Step 3: Choose the Right Devices
SmartMeter’s cellular-enabled devices are plug-and-play — no Bluetooth setup, no smartphone needed, just simple onboarding for seniors and tech-challenged patients.

Step 4: Integrate with eCW
No extra software. Chronic Care Staffing seamlessly charts in real-time into your eCW RPM dashboard, with all readings and notes ready for review and billing.

Step 5: Start Small and Scale
You can begin with a small patient population and expand as your team gets comfortable. The ROI grows fast with every eligible patient added.

Why Practices Are Adopting RPM Now

• CMS reimbursement continues to support RPM through 2025 and beyond
  
• RPM has proven to reduce hospital readmissions and improve chronic condition management
  
• Patients prefer receiving care from home — and providers are seeing higher satisfaction scores as a result
  

Final Thoughts

If you’re an eCW practice, launching an RPM program with Chronic Care Staffing is one of the fastest, most effective ways to improve care and increase revenue without hiring more staff or implementing new platforms.

Ready to make chronic care management easier and more profitable?
Schedule a demo with Chronic Care Staffing and get your RPM program off the ground today.

Connor Danielowski

Chief Operating Officer, Chronic Care Staffing

Connor Danielowski is the Chief Operating Officer at Chronic Care Staffing, where he leads operations, strategy, and growth initiatives focused on delivering high-impact virtual care solutions. He brings a unique blend of clinical service knowledge and financial expertise to help healthcare organizations implement and scale Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other virtual care management services.

Connor began his career in investment banking and private equity, where he focused on investing in healthcare businesses and working closely with management teams to drive revenue growth and profitability. This experience shaped his hands-on, results-oriented approach to healthcare operations today.

He holds a degree in Accounting from Washington & Lee University and brings both analytical rigor and a patient-first mindset to his role. In addition to his work at Chronic Care Staffing, Connor serves on the development board for the MUSC College of Nursing. He lives in Charleston, SC, with his wife and son.

Categories: Chronic Care Management News